This privacy notice explains how we at Blaze hair look after personal information you give us or that we learn by having you as a client. This notice explains how we do this and tells you about your privacy rights and how the law protects you.

WHAT INFORMATION WE COLLECT ABOUT YOU

We collect information about you when you book an appointment for a service or treatment, visit the salon for a service or treatment, buy a product or apply for a job, whether contact is online, on paper, by email or over the phone.

The information you give us may include your name, address, email address, phone number, relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used (eg allergies, pregnancy, skin conditions), payment and transaction information, IP address and CVs.

For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.

HOW INFORMATION ABOUT YOU WILL BE USED

By law, we are allowed to use personal information, only if we have a proper reason to do so, for example:

 

  • To fulfil a contract with you ie to provide the service or treatment you have requested and to communicate with you about your appointments
  • When it is in our legitimate interest ie there is a business or commercial reason to do so, unless this is outweighed by your rights or interests
  • When you consent to it: we will always ask for your consent to hold and use health and medical information.

We will not use your information for marketing or share your information with any third party without your consent except to help prevent fraud, or if required to do so by law.

EMPLOYMENT

The information we collect about employees, the purposes it is used for and who it will be shared with is set out in our employment contracts and employee handbook. 

HOW LONG YOUR INFORMATION WILL BE KEPT FOR

Unless you request otherwise, we will keep your information to contact you for a maximum of 2 years from your last visit to the salon/barbershop.

After two years we will delete all your personal information, except for your name and financial transactions (which we are obliged to keep for 6 years).

Information about unsuccessful job applicants will be deleted after four months.

See our data retention policy below for further information, including employee data. 

WHERE YOUR INFORMATION IS KEPT
Your information is stored within the European Economic Area on secure servers provided by Clover. Any payment transactions are encrypted. Sending information via the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.
 

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the personal information that we hold about you. This will be free.

If you would like a copy of some or all of your personal information, please contact your stylist.

We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate.

You have the right to object to our use of your personal information, or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.

CHANGES TO OUR PRIVACY NOTICE

We keep our privacy notice under regular review and we will place any updates on this webpage. This privacy notice was last updated on 04/05/2018. 

HOW TO CONTACT US

Please contact us if you have any questions about our privacy notice or information we hold about you:

Please email: This email address is being protected from spambots. You need JavaScript enabled to view it.

You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern:

www.ico.org.uk/concerns/handling

Data Retention Policy

This policy sets out what information Blaze Hair holds, how long we hold it for and when it will be deleted.

INFORMATION HELD BY US

We hold personal information about:

  • Clients
  • Former clients and prospective clients
  • Employees
  • Job applicants

We also hold information about financial transactions relating to these eg services or treatments provided, products bought, payroll information.

HOW LONG IS PERSONAL DATA HELD FOR?

We aim not to hold personal data longer than necessary.

Unless requested by an individual, the following types of data will be held for the periods shown below, after which it will be securely deleted or destroyed:

General Client Information - 2 years

Financial transactions, invoices and supplier details - 6 years

Employee records, annual leave & training records - While employment continues and up to 6 years after it ends

Payroll and wage records - 6 years from the financial year end in which payments were made

Maternity records - 3 years after the end of the tax year in which the maternity pay ends

Job applicants - 4 months after notifying unsuccessful candidates

WHERE IS PERSONAL DATA HELD? 

Paper records are held in a locked cabinet.

HOW IS PERSONAL DATA DELETED?

Personal data is kept on our paper records, which are securely shredded after the time periods listed above.   

ACCESS TO PERSONAL INFORMATION, CORRECTION AND DELETION

All requests for access to personal information will be handled by Brett.

Responses to requests will be made within 30 days.

All information relating to the individual will be compiled into a report and collected from:

  • Paper record cards
  • Financial transactions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
-